We will accept your return only if we have made a mistake on your order, or of the item has been damaged. To be refunded, the product has to be sent back to us in unopened form.
- Please contact XCBD within 14 days from the date of purchase by sending an e mail to [email protected] – Please send us you order number and describe why you wish a refund.
- Please return product in its original packaging and in unopened form to XCBD within 14 days from the date of purchase. If an item has been opened, we cannot accept a return.
- You will be refunded for product cost. The postal costs are excluded.
- You will receive your refund with the same payment method used for the purchase.